Responsible Gaming at BetNJet

Our Commitment to Safe Play

Here at BetNJet, responsible gaming isn't just a checkbox — it's a core part of how we operate. We recognise that for a small number of players, gambling can become problematic, and we want to make sure we do everything in our power to prevent harm before it escalates. Our Bet NJet platform is designed with player safety in mind at every level, from account settings to customer support. We provide a full suite of protective tools that you can activate at any time, quickly and without hassle.

We also understand that problem gambling can affect anyone, regardless of background or experience. That's why we encourage all of our players — not just those in difficulty — to use our responsible gaming features as a normal part of their gaming routine. Setting limits is a sign of healthy play, and at BetNJet, we make it easy to do so.

Responsible Gaming Tools We Provide

Our Bet NJet account settings include a full range of responsible gaming controls that you can access directly from your player dashboard. Here's an overview of the tools we offer:

• Deposit Limits – Set daily, weekly, or monthly caps on how much you deposit into your BetNJet account. Once a limit is in place, it takes effect immediately and can only be increased after a cooling-off period.
• Loss Limits – Define the maximum amount you're comfortable losing over a set period. We'll alert you when you approach your threshold so you can make informed decisions.
• Wager Limits – Control the total amount you bet within a given timeframe, helping you manage your overall spend across all game types.
• Session Time Limits – Set a maximum duration for each gaming session on our Bet NJet platform. When your time is up, we'll notify you and you can choose to stop or extend with intention.
• Reality Checks – Receive regular on-screen reminders of how long you've been playing and how much you've wagered. These pop-up notifications help you stay grounded and in control.
• Cool-Off Period – If you need a short break, you can activate a temporary pause on your BetNJet account for a period of your choosing — from 24 hours up to several weeks.
• Self-Exclusion – If you feel you need a longer break, our Bet NJet self-exclusion option allows you to suspend your account for an extended period. During self-exclusion, you will not receive any promotional communications from us.

Recognising Problem Gambling

We at BetNJet want to help you recognise the early warning signs of problem gambling so that you can take action before things become serious. Problem gambling isn't always easy to identify — it can develop gradually and affect people in different ways. We encourage you to ask yourself the following questions honestly:

• Do you spend more time or money gambling than you originally intended?
• Do you feel irritable or anxious when you're not able to play?
• Have you ever lied to friends or family about how much you gamble?
• Do you chase losses by continuing to play after a bad session?
• Has gambling ever caused you financial difficulties or affected your work or relationships?
• Do you find it hard to stop once you've started playing?

If you answered yes to any of these questions, we strongly encourage you to use the tools available in your BetNJet account and to reach out to one of the support organisations listed below. You are never alone, and help is always available.

Protecting Underage Players

At Bet NJet, we have a zero-tolerance policy when it comes to underage gambling. Our platform is strictly for adults aged 18 and over (or the legal gambling age in your jurisdiction). We conduct age verification checks as part of our Know Your Customer (KYC) process, and we reserve the right to suspend any account where age has not been satisfactorily confirmed.

We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. The following tools can help keep young people safe online:

• GamBan – Blocks access to all gambling websites on registered devices.
• Net Nanny – Comprehensive parental control software for filtering web content.
• Cyberpatrol – Internet filtering and monitoring for families.
• Betfilter – Purpose-built software that blocks gambling content across all browsers.

If you suspect that a minor has accessed our Bet NJet platform, please contact our support team immediately at support@betnjet.com. We will investigate and act swiftly.

External Support Organisations

We at BetNJet are dedicated to connecting players with professional help when they need it most. The following organisations offer free, confidential advice and support for anyone experiencing gambling-related difficulties:

Our Bet NJet support team can also provide guidance on accessing these resources. Please don't hesitate to reach out to us via live chat 24/7 or at support@betnjet.com — we're always here to help.